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Fall in love with the problem,not the solution.

Hello! I'm Maulik — I build AI-native products and product ops systems for enterprise teams. 5+ years turning messy operations into things that actually scale.
Resume/CV

About

Maulik

I'm Maulik — a product manager who's been employee #2 at an AI-native SaaS startup, which means I've done everything from writing PRDs to personally onboarding enterprise clients at 11pm.

I specialize in workflow automation, LLM-powered products, and enterprise B2B systems. I like finding the ugly process nobody has documented and turning it into something that actually scales.

Skills

Featured

Experience

Neome.ai logo

Neome.ai

Product Manager

July 2022 - March 2026

India

  • Led delivery of LLM-powered features — conversational automation, text extraction, workflow generation, and predictive alerts — improving user productivity by 50–70%; chose prompt-first over RAG to cut latency by 40% for real-time enterprise workflows.

  • Owned roadmap across 3 verticals using RICE and customer pain mapping; deprioritised low-leverage modules to build a reusable component library — cutting implementation cost by 50% and driving 45% growth in product adoption.

  • Conducted 40+ customer interviews across segments; synthesised findings into journey maps, opportunity trees, and North Star metrics — reducing time-to-value from 2 days to 4 hours and shaping 3 key product bets.

  • Partnered with sales on 3 product launches — defined ICP, improved onboarding flows, and increased trial-to-paid conversion by 28%; reduced client escalations by 40% through structured stakeholder alignment.

  • Owned delivery of integrations across CRM (Salesforce, HubSpot), WhatsApp, Email, Slack, and client internal systems via webhook and API connectors — defined requirements and scoped with engineering end to end.

  • Used Claude, v0, and Cursor to rapidly prototype feature concepts, generate UI mockups, and stress-test ideas before involving design and engineering — shortening the path from insight to actionable spec.

  • Tracked adoption funnels and identified blockers across enterprise accounts — synthesising usage patterns and customer feedback into targeted improvements that drove adoption growth across events, CRM, field ops, and HR.

  • Owned end-to-end design and delivery of 30+ self-serve workflow templates in Neome Studio — spanning CRM, event management, field ops, HR, and approvals — enabling enterprise clients to configure custom use cases independently.

Wolters Kluwer India logo

Wolters Kluwer India

Quality Assurance Analyst

October 2020 - June 2022

Remote

Technologies & Tools

  • Reduced release bugs by 25%, increased test coverage by 20%, and cut testing cycle time by 30% through automation frameworks — recognised with Employee of the Month.

  • Collaborated with product and engineering teams to translate defect patterns into requirement improvements, building early instincts for edge-case thinking and product quality.

  • Achieved 95% test coverage and 15% QA efficiency gain through structured automation and process improvements.

Featured

Projects

Token Lab

Token Lab

A prompt testing tool that compares model outputs across three temperature lanes — with token usage, cost, and latency in one view.

Technologies

All Systems OperationalView Details
Job Fit Analyser

Job Fit Analyser

Paste a job description and get a fit score, gap analysis, and role-specific advice on how to reposition your experience — before you hit send.

Technologies

All Systems OperationalView Details

What People Say

Testimonials

  • Maulik joined as employee #2 and immediately became the person who turned chaos into a roadmap. He owns the full loop — discovery, specs, launches, and post-release iteration — without needing hand-holding.

    A
    Arjun MehtaCo-founder, Neome.ai
  • He writes PRDs engineers actually want to read. Requirements are scoped, edge cases are thought through, and he stays in the room until features ship — not just until the ticket is filed.

    P
    Priya NairEngineering Lead
  • Our onboarding used to take days. Maulik mapped the enterprise journey, cut time-to-value to hours, and built self-serve templates so our team could configure workflows without calling support.

    R
    Rahul SharmaHead of Customer Success
  • Maulik pairs product instinct with real AI fluency. He knew when prompt-first beat RAG for our use case and made the call that kept latency low without sacrificing quality for enterprise users.

    S
    Sneha KapoorVP Product
  • On every launch he aligned sales, engineering, and leadership on ICP, messaging, and onboarding. Trial-to-paid improved noticeably because the product story finally matched what customers experienced.

    D
    Daniel OkonkwoHead of Growth
  • He prototypes fast — Figma, v0, Cursor — so we debate real flows instead of abstract ideas. That shortened our cycle from insight to build and kept design and engineering focused.

    L
    Lisa FernandezDesign Lead
  • Forty-plus customer interviews turned into journey maps and bets we could defend. Maulik doesn't collect feedback for slides — he turns it into prioritisation that moves adoption.

    M
    Michael ChenProduct Operations
  • CRM, Slack, WhatsApp, internal APIs — he scoped integrations end to end and kept enterprise stakeholders calm through rollout. Rare mix of technical depth and client-facing poise.

    A
    Ananya ReddyEnterprise Account Director
  • Maulik joined as employee #2 and immediately became the person who turned chaos into a roadmap. He owns the full loop — discovery, specs, launches, and post-release iteration — without needing hand-holding.

    A
    Arjun MehtaCo-founder, Neome.ai
  • He writes PRDs engineers actually want to read. Requirements are scoped, edge cases are thought through, and he stays in the room until features ship — not just until the ticket is filed.

    P
    Priya NairEngineering Lead
  • Our onboarding used to take days. Maulik mapped the enterprise journey, cut time-to-value to hours, and built self-serve templates so our team could configure workflows without calling support.

    R
    Rahul SharmaHead of Customer Success
  • Maulik pairs product instinct with real AI fluency. He knew when prompt-first beat RAG for our use case and made the call that kept latency low without sacrificing quality for enterprise users.

    S
    Sneha KapoorVP Product
  • On every launch he aligned sales, engineering, and leadership on ICP, messaging, and onboarding. Trial-to-paid improved noticeably because the product story finally matched what customers experienced.

    D
    Daniel OkonkwoHead of Growth
  • He prototypes fast — Figma, v0, Cursor — so we debate real flows instead of abstract ideas. That shortened our cycle from insight to build and kept design and engineering focused.

    L
    Lisa FernandezDesign Lead
  • Forty-plus customer interviews turned into journey maps and bets we could defend. Maulik doesn't collect feedback for slides — he turns it into prioritisation that moves adoption.

    M
    Michael ChenProduct Operations
  • CRM, Slack, WhatsApp, internal APIs — he scoped integrations end to end and kept enterprise stakeholders calm through rollout. Rare mix of technical depth and client-facing poise.

    A
    Ananya ReddyEnterprise Account Director

Bhagavad Gita · 2.47

कर्मण्येवाधिकारस्ते मा फलेषु कदाचन।मा कर्मफलहेतुर्भूर्मा ते सङ्गोऽस्त्वकर्मणि॥

You have the right to perform your duty, but you are not entitled to the fruits of your action.

— Bhagavad Gita